The work gets chased without anyone chasing it.

Your tech finds worn discs on the health check. Front of house prices it up, and the customer says leave it for now, I'll get it done after payday. Fair enough. The car goes out and the desk moves on to the next one.

Payday comes and goes. Ringing round the put-off work is somebody's job, in theory. In practice the phones never stop for long enough, and it slips. Then one morning the customer hears a squeal every time they brake, pulls into the first garage they drive past, and that garage's tech finds the same discs yours did. The job you priced gets done on someone else's ramp.

None of that was new business. The customer was yours, and the job was found, priced and written up. All it needed was a "you're due" at the right moment, and in a garage that runs without you, remembering that moment is the system's job, not the desk's and not yours.

The work you already sold

• When they ring, the job is already half built. Front of house pulls up the customer, starts the job, and one button brings the advised work across. Nothing gets re-typed while the customer is on the phone, and nothing comes to you.
• The customer can even pick the date themselves. With online bookings, the approval page on their phone also asks when they'd like to come back for the work they're putting off, six weeks, three months, whatever options you set. That choice sets the reminder. Nobody writes it in a diary, nobody re-keys it, and the text turns up when the customer said it would suit them.
• They saw the job with their own eyes. The health check went out with your tech's photos and video, so when the reminder lands it's not a cold upsell. It's the brake disc they already looked at, coming due.

Services and MOTs, run the same way

Every car you serviced or MOT'd last year is due again this year. That is a season of bookings already sitting in your records, with names, numbers and dates attached. The only question is whose text arrives first.

Any reminder tool can text a due date; the DVSA will even do it for free. Where GarageRevs earns its keep is how much of it you control, without being there to run it.

• As many reminders as you like, exactly when you like. Twenty-eight days before, fourteen, seven, or your own pattern. Each one goes out by text and email, worded by you, and only on the days and hours you allow, so nobody's phone buzzes at six on a Sunday morning.
• You see every send, and every miss. The history shows what went to whom, on which channel, and why when one fails, like no email address on file, so the desk fixes the record instead of guessing and you can see it was done.
• Nobody gets nagged about an MOT they've already booked. Before each reminder sends, GarageRevs checks the diary. If the car is booked in, the reminders stop, and once the test is done, next year's cycle starts on its own. Booking confirmations and reminders work the same way, and stop if the booking moves.
• The booking follows. The reminder links straight to your online booking, so a customer reading it at ten at night picks a slot before they put the phone down, and nobody at the garage picks one up.

If you run an MOT bay, or you are an MOT station outright, this is the loop that keeps the ramps fed year round: the test, the advisories it turned up, and next year's test, all working off the same record.

What you see, from wherever you are

The desk sees who was reminded and who rang back. You see the bigger picture: how much advised work is still out there and what it is worth, how much of it came back and what that was worth, by week, month or whatever period you pick. It is the answer to a question most owners can only guess at: of everything we found and priced, how much did we actually get to do?

You do not need to be at the garage for any of it. It runs in the browser, so the outstanding list and what came back are on your phone at home or on holiday, the same as at the desk.

A flag on a screen is not a follow-up

Plenty of systems can tell your front of house that work has come due. Someone still has to work down the list and ring each customer, and quiet half hours for that do not exist on a busy desk. GarageRevs texts the customer directly, so the follow-up happens whether or not anyone finds the time, and the desk books the work in instead of chasing it.

And if you are already booked out three weeks, this is not about squeezing more cars in. It is about who fills the slots you have got: work you inspected, priced and sold at your rate, instead of whatever the phone brings in that morning.

See what would have gone out

Think of last month's health checks. On a screen share we show you what would have gone out, to whom and when, what the desk would have seen, and what you would have seen from home.