Moving from another system

Your history comes with you. The hassle does not.

You know the old system is clunky. The team are used to it. And a changeover means weeks of the desk running slow, staff who liked things how they were, and years of history that might not all come across. That is what puts owners off. So we do the move with you: your team trained in person before the day you go live, what comes across agreed before you commit, and the whole thing done inside 14 days.

Illustration of a garage's front desk on a quiet morning: the front-of-house woman at the keyboard trying the system on her own screen, a trainer beside her pointing at it, and a mechanic in overalls following along on a tablet, with the workshop through the glass behind them

Every owner who has changed systems has a story, and it is rarely about the data. It is the desk at half speed for three weeks. The staff who moaned about the old system and then moaned harder about the new one. Front of house on hold to support while the queue builds at the counter. And, yes, the history that came across in bits after being told it was a complete transfer. So most owners stay on a system they stopped trusting years ago, because the changeover looks worse than staying.

That is the right worry, and it deserves a straight answer rather than a promise. This is what comes across, who does what, and when.

What comes across, and what you know before you commit

  • 1 We look at your current system before you sign anything. How many people need a login, how the desk books today, what you are on now and what it will export. From that you get two things on the demo call, before you commit: what comes across, and the day you go live.
  • 2 Your customers, cars and history come across. Everything your current system will export, we bring in: customers, their vehicles and the history behind them, so the desk pulls up a reg on the first morning and sees what was done last time. Anything it will not export, we tell you before, not after.
  • 3 The system is set up before anyone logs in. Your branding, VAT, labour rates, trade rates, reminder wording. The first time your team log in it already looks like your garage, not a blank one.
  • 4 Your front desk and your techs are trained in person. Not a video, not a manual. Whoever is on the phones and whoever is on the ramps, shown the system on your own customers and cars before the day you go live, so nobody learns it on a live day with a queue at the counter.
  • 5 Someone at the end of the phone through the first weeks. Seven days a week, most questions answered within five minutes. The first fortnight is when the questions come, and they come to us, not to you.

What the first week is like

We will not pretend the desk is at full speed on day one. Any new system slows people down for a couple of days, and the staff who were used to the old one will say so. Because the history is in, the set-up is done and the team have already used it on your own customers and cars, the slow patch is days, not weeks. Nothing in GarageRevs takes a course to learn, and the questions that do come up in the first fortnight come to us, not to you. What it does not need is you in the office standing over it.

And if it is not right

You get 90 days to judge it properly, month-end and all. If GarageRevs is not right for your garage, every penny back and we help you export your data. Month to month, cancel any time, your data always yours. No contract holding you in, and no exit fee when you leave.

No 3-year contracts Your team trained in person Your data is always yours

Coming from a specific system? See leaving TechMan or the Garage Hive comparison for the detail on contracts, data and timing.

Get the date before you decide

Fifteen minutes on a demo call, and you leave with two things: what comes across from your current system, and the day you would go live.

Book a 15-minute demo