Personal touch, made easier

MOT dates creep up on customers without warning, and they're never happy when they realise it's expired. You know when their services are due, but remembering to mention it when they're rushing off to work is hit and miss. When someone drops their car off and disappears to their office, you're stuck waiting for approval before you can crack on with extra work you've spotted. Getting invoices to customers who want them emailed rather than printed takes extra time you don't have.

Communication that actually helps

• MOT and service reminders sent automatically. Your customers stay legal and their cars stay maintained - no more awkward conversations about expired MOTs.
• Digital job authorisation via SMS. Customer drops the car and leaves? Send them a link to approve extra work instantly, no chasing phone calls needed.
• Ready for collection alerts. Let customers know their car's finished with a quick text or email - they appreciate the heads up and you avoid phone tag.

Your communication stays personal because you write the messages yourself. The system just makes sure they get sent at the right time to the right people. Text messages work like WhatsApp - instant and conversational. Invoices get emailed to customers who prefer digital copies. Everything happens quickly without you having to remember who needs what and when.

Your personal approach, made easier.

Good customer service is about timing and convenience, not bombarding people with updates they don't need. We've built communication tools that help when customers actually want to hear from you, reminders about important dates, authorisations when you need approval, and alerts when work's finished. You write the messages in your own words, but the system makes sure they get sent at the right time so nothing falls through the cracks.